Contact us

* Please read through the information below prior to sending a message, as the answer you are looking for may be right here :)

Email is the quickest and easiest way to contact us:

Either fill in the form below, or email us on: [email protected], and we will get back to you as soon as we can (please refer to the response timescales below)

* ORDER NOT ARRIVED? If you have an outstanding order which has not arrived yet, it's likely just taking a little longer due to staffing issues and increased demand on our postal services.  We would ask that you allow an extra 3-4 days on top of normal delivery timescales during this lock-down period.  Thank you for your patience!

* NO OVERSEAS SHIPPING: Due to the Covid-19 situation at present, we are unable to ship outside of the UK.  Apologies for any inconvenience.  We don't expect to be able to ship overseas before end June 2020 at the earliest.


* Motherease Uno, Duo or Airflow: We have more stock arriving in a few days time.  Full details including release date will be notified on our Facebook page and via email to our Motherease mailing list.  We will be unable to answer individual enquiries regarding our Motherease stock.  If you would like notifications, please sign up here: Motherease alerts

You can also write to us at: Kingdom of Fluff, 20 Sir Thomas Elder Way, Kirkcaldy, Fife, KY2 6ZS

 

During these crazy times, our response times may be slightly longer, but we aim to reply as follows:
* Enquiries regarding a current or processing order: within 24hrs
* Simple stock enquiries: within 24hrs
* Overseas shipping enquiries: within 2 working days (SORRY, NO OVERSEAS SHIPPING AT THE MOMENT)
* Nappy library enquiries: within 5 working days
* Personalised advice and product enquiries: within 7 working days

 

 







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